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26th January 2005

What is it with people today? @ 14:03


Theres an network outage on campus today. It has been advertised for 2 weeks at least on the Electronic poster system, CSD Announce Mailing list, huge A0 and smaller A4 posters on walls and the like. But still this afternoon alone, I have seen 20 people asking "Is there something wrong with the network?" and similar.

WHY!!!!!!!!!!!!!!!!!!!!!!!????????

Fucking hell! (Pardon my french!) Theres been enough publicity about it. I mean if Britney Spears and Paris Hilton were having a lesbian tryst in the library and that was advertised on an A5 poster in the bottom of a filing cabinet locked in a white snowbound hut in the middle of the NorthPole you wouldn't be able to move for people trying to get a look. But no! Advertise something so fucking monstrously fucking huge and people ignore it. Yeah sure we had a laugh about it all in the office this morning speculating on who would be the first person to ask "Is there a network fault?".....Sure we chuckled and made hypothetical cocky answers. But when it becomes reality it loses its comedy effect!

I have taken it upon myself ask why people didn't see the advertisements. 19/20 of them say honestly that they haven't seen the announcements. Not one of them were aware of the news. Not one of them aware of the CSDAnnounce mailing list. Only one of them aware that a campus wide outage means that the WHOLE campus would be affected. Its highly amusing that the only people (the library staff appeared to be unaware of this too) that knew of the outage were those that work in CSD and the heads of the university departments.

I sent my boss the following email.


Next time there is a planned outage I will dress up as a town crier and
walk round the guild proclaiming the news shall I?



19/20 of the people I have asked politely why they were unaware of the
outage admitted that they had not seen any posters or network
announcements. They were also unaware of the CSD announce mailing list.



1/20 knew and just wanted to ask because they felt they were an
exception to the rule.



I know dressing like a town crier would portray an unprofessional image
of CSD. But I can't see it doing much more damage than has already been
done.


Hopefully she will pass it on to the powers that be. The Big "Oh yes I'm approachable" Boss needs to have some stern words shoved in his face. For fuck sake I don't like looking unprofessional! But this is now strike 3 in their book...I'm sick of looking like a gimp and getting all the flack from users about the system. It is precisely the reason why I bailed out of my last job.

Grrrrrrrrrrrr. I think I need to play Y!PP to calm down
 
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From:kaz_pixie
Date:26th January 2005 06:57 (UTC)
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this may sound really pedantic, but when that happened at my uni there was a re-direction page that said "there is work being done to the network today and tomorrow we're expecting it to be up again at blahblah" - but then again, if your students are thick enough to think it's only them then that's pretty bad
[User Picture Icon]
From:stegzy
Date:26th January 2005 07:39 (UTC)
(Link)
Yeah that would be a good idea. However they would need to be able to log on to the system to see the redirection page in the first instance. Then again, even if they could log on and they saw the notice, there would still be a queue, as long as the one outside the Odeon Cinema on the release date of Ghostbusters [which was pretty long I can tell you!;-)] , of students asking "Does that apply to me?" Granted a lot of our students are with it and do actually read the notices and things we put up. Sadly though they are a minority in this once great university....
[User Picture Icon]
From:miltonic_satan
Date:26th January 2005 06:59 (UTC)
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I do think a good ole fashioned "Hear Ye! Hear Ye!" would get the point across. *nods*
[User Picture Icon]
From:stegzy
Date:26th January 2005 07:40 (UTC)
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And I look good in Pillarbox red and black! That and I can ring a bell like no other!
[User Picture Icon]
From:billzy
Date:16th November 2007 10:31 (UTC)
(Link)
hahahahaha this is a quality entry - and totally fitting following this morning outage!

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