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16th November 2012

Email to crosscountry trains wifi team @ 08:32

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Hi

Just thought you should know that on your wifi service when accessing flipboard on iPads users are presented with the welcome screen of your wifi service even when already logged in. Chiltern trains don't have this problem with theirs. Then again, chiltern are able to offer free wifi.

I guess I should just save my money next time and not bother on crosscountry trains. It might have saved me £2 if I'd known that I wouldn't be able to use my rss news aggregator or anything other than mail and web browsers when I first connected to the service. Perhaps you could add something on your log in page? In the meanwhile, I'll let other prospective users about this useful feature of yours via Twitter, forums and my various blogs.

Poor show.

Regards

Gnomepants x

Sent from my iPad

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From:venta
Date:16th November 2012 09:36 (UTC)
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In general, I've found wifi services to be very poor if you're using anything other than a web-browser. Lots of pub wi-fi auto-connects you (if you have your device set to auto-connect to open networks), but requires you to fill in some log-in info before you can use it. Which is kind of fair enough - except if you're trying to access t'web through anything other than a web-browser, you don't see that page and thus don't realise. If you're trying to use some other app, the wifi you're connected to takes precedence over the phone signal, and just jams everything.

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